Pricing
Pay as you go: calls are charged to your card after they end. No subscription, no monthly fee, nothing to buy in advance.
Available to customers in the United States: calls are charged to a card issued in the United States with a US billing address.
Per-minute rates
The rate depends on the country of the person you call, and is the same for mobiles and landlines. You see it before you press Call. Billing starts when you sign in with your PIN (dial-in) or when you answer Callingual's call and press 1 (calls from the website), and each started minute is charged until you hang up. Callingual calls only the countries listed here. Your own phone must be a number in the United States or Canada. Rates may change at any time; a change applies to calls from then on, and credit from earlier purchases keeps its dollar value.
| Country | Country code | Per minute |
|---|---|---|
| United States | +1 | $0.45 |
| Canada | +1 | $0.45 |
| Mexico | +52 | $0.55 |
| United Kingdom | +44 | $0.45 |
| France | +33 | $0.45 |
| Spain | +34 | $0.50 |
| Italy | +39 | $0.50 |
| Netherlands | +31 | $0.45 |
| Germany | +49 | $0.45 |
| Japan | +81 | $1.05 |
| Ireland | +353 | $0.70 |
| Portugal | +351 | $0.50 |
| Belgium | +32 | $0.60 |
| Austria | +43 | $0.50 |
| Switzerland | +41 | $1.00 |
| Puerto Rico | +1 | $0.45 |
| Colombia | +57 | $0.65 |
| Brazil | +55 | $0.65 |
| South Korea | +82 | $0.60 |
| Hong Kong | +852 | $0.60 |
New accounts can place 3 international calls a day (to countries other than the United States and Canada) for the first 7 days. Premium-rate, shared-cost and other special-service numbers cannot be called.
A referral link or code can give a discount on the rates for the first months. The discount and its end date are shown when you create the account and on the dashboard.
When a side is hard to hear, the call suggests a quieter place; automatic noise reduction is also offered for $0.05 per minute for each side it is turned on for, from the moment you turn it on. You are asked first, or choose Always or Never on your dashboard.
When your card is charged
When your unbilled calls reach $10 ($20 if you verified your identity, or an amount up to $50 that you choose on the dashboard), and at the end of each month for the rest. Sales tax is added where it applies. Each charge comes with a receipt by email. Verified companies are charged at $20 or can choose an amount up to $100, for fewer charges.
Usage limit
New accounts can run up to $50 of unbilled calls in their first 14 days; after that there is no usage limit. The limit protects you from fraud if someone else uses your card or account; verify your identity on the dashboard (personal accounts) or verify your company to remove it sooner. A call reaching the limit ends after a spoken two-minute warning. When a charge to the card fails, new calls are refused and calls in progress end after a spoken one-minute warning to the caller; a new card that pays the charge lets them continue.