Plumbers and HVAC contractors
Call Spanish-speaking customers back and understand them
A customer with a leak or no heat calls and explains the problem in Spanish. Nobody understands, so they call the next company. With Callingual you call them back, and each of you hears the other in your own language.
The missed service call
Rosa's water heater is leaking. Mike, a plumber, calls her back through Callingual. English subtitles show what is said in Spanish.
What changes on the call
The customer explains the problem in their language, and you answer in yours.
- Hear what is wrong: a leak, no hot water, no heat, a strange noise.
- Give instructions they understand, such as where to shut off the water.
- Agree on a time while they are still on the line.
How a call works
Enter the number
Type your customer's number and choose their language. Callingual rings you first.
They accept
Your customer hears in their language that the call is translated by AI, and presses 1 to accept.
Talk
Each of you hears the other in your own language.
Your own phone, no app
You start the call on the website and talk on the phone you already have. Your customer answers an ordinary call and needs no app or account.
Speech is processed live. Conversations are not recorded, and no transcript of them is kept.
Pricing
Calls to phones in the United States, Canada, the United Kingdom, France, the Netherlands, Germany and Puerto Rico cost $0.45 a minute; other countries cost up to $1.05 a minute (table below).
- Pay as you go: calls are charged to your card after they end
- No subscription and no monthly fee
Don't lose another customer because of a language barrier.
Create an account with your email address and a password. Verify your phone number and save a card, and you are ready for your first call.