Version 2026-11-11.2, in effect since November 11, 2026. SHA-256 of the text: c705a0b42265fd252539641a85a7a1ae3136beb93fa237c03f0ed0cc0d93acfa
Callingual Referral Agreement
1. The agreement
This Referral Agreement ("Agreement") is between Callingual ("Callingual", "we") and the holder of a Callingual account who accepts it ("you", the "Referrer"). It adds to the Callingual Terms of Use, which continue to apply. You accept it by ticking "I accept the referral agreement" on the Account page and selecting the button. We keep a record of each acceptance: the version, a fingerprint (SHA-256) of its exact text, the time, the account, its email address, and the IP address and browser used.
2. Definitions
- "Referral Link": a link to Callingual that we issue to you under this Agreement, together with the referral code shown with it. You may create several, each with an optional label and an optional Customer Discount.
- "Referred Customer": a person who creates a new Callingual account through one of your Referral Links, within 30 days after opening one in the same browser, or by entering its referral code when creating the account, and whom our records attribute to you when the account is created. An account that existed before is never a Referred Customer.
- "Referred Company": a Callingual company account owned by a Referred Customer at the time of a charge.
- "Card Charge": an amount actually charged to and collected from the saved payment card of a Referred Customer or Referred Company for Callingual calls, before sales tax. Credit granted by Callingual, credit bought before usage billing, and amounts not collected are not Card Charges.
- "Net Profit": for each call paid by a Card Charge, the part of the Card Charge attributable to that call, less (a) Callingual's direct costs of that call as recorded in Callingual's systems (telephone carrier, speech recognition, translation and speech output services), and (b) a proportional share of the payment processor's fee for that Card Charge. A call whose result is below zero counts as zero; it does not reduce the Net Profit of other calls. Server, hosting, staff and other overhead are not deducted. Net Profit is calculated from Callingual's records, and that calculation is final and binding.
- "Commission Period": the 12 months after a Referred Customer's account is created.
- "Commission": 20 percent of the Net Profit of each Card Charge paid during the Commission Period.
- "Customer Discount": a discount on per-minute call prices that you may attach to a Referral Link, within the limits shown on the Account page (currently at most 10 percent for at most 3 months).
3. Commission
We pay you the Commission on Card Charges of your Referred Customers and of their Referred Companies during each Referred Customer's Commission Period. A Customer Discount lowers the Card Charges, and so lowers Net Profit and your Commission. You see the Commission amounts; Callingual's costs, fees and margins are Callingual's confidential business information and are not disclosed to you.
4. What earns no Commission
- Charges to your own account, or to a company you own.
- Customers who are you under another account, share your verified phone number, or use a payment card you use.
- Charges paid after the Commission Period, charges that are refunded or disputed (the Commission on them is reversed, in the same share), and charges that fail.
- Anything while your participation is suspended or ended.
If you are a member or administrator of a Referred Company but not its owner, you may earn Commission on its Card Charges, subject to section 7.
5. Holding period and payment
Commission is held for 30 days after the Card Charge is paid, so that refunds and disputes can be reflected. Payable Commission is paid once a month to the account you connect through our payment processor, Stripe, when it is at least $25; smaller amounts carry over. If a Commission already paid is later reversed, the amount is deducted from future Commission. You must complete Stripe's onboarding, and keep it current, to be paid. Stripe collects your identity, bank and tax information; Callingual does not see your bank account details.
6. Taxes
You are responsible for taxes on your Commission. Stripe may ask for a Form W-9 and may issue a Form 1099 for payments made to you. Payments are made only to accounts in the United States.
7. Disclosures you must make
- Paid promotion (FTC): whenever you share a Referral Link or its code or recommend Callingual, clearly disclose that you may earn a commission, for example "I earn a commission if you sign up through my link." Do not make claims about Callingual that are false or that Callingual has not made.
- Your employer: if you refer your employer, a company you work for, or a company of which you are a member or administrator, you must tell that company, before it is charged, that you receive a commission on its purchases from Callingual, and you must follow its policies on such payments. You confirm that receiving the Commission does not violate any duty you owe to that company.
8. Conduct
You may not send unsolicited messages (spam), bid on search ads using the Callingual name, impersonate Callingual, create accounts for others, use your own Referral Links, or offer anything of value for sign-ups beyond the Customer Discount. Breaking this Agreement may lead us to suspend your participation, withhold or reverse Commission earned through the breach, and close your Referral Links.
9. Changes and ending
We may change this Agreement by publishing a new version; your Referral Links stop working until you accept it, and Commission on customers referred earlier continues under the version in effect when they were referred, unless the change is required by law. You may end your participation by contacting support. We may end the program or your participation at any time; Commission earned before the end and not reversed is paid under section 5.
10. General
You are an independent party, not an employee, agent or partner of Callingual. Minnesota law governs this Agreement.